Samsung Galaxy A14 5G

Samsung Galaxy A14 5G

Android 13

My Samsung Galaxy A14 5G Android 13 uses a large amount of mobile data

Cause 2 of 4: Notifications are turned on

If notifications are turned on, your phone will use mobile data when applications send push notifications and is not connected to a Wi-Fi-network.

Solution: Turn off notifications.

Step 1 of 8

Find "Notifications"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 8

Find "Notifications"

Press the settings icon.

Step 3 of 8

Find "Notifications"

Press Notifications.

Step 4 of 8

Turn notifications on or off

Press App notifications.

Step 5 of 8

Turn notifications on or off

Press the drop down list.

Step 6 of 8

Turn notifications on or off

Press the required setting.

Step 7 of 8

Turn notifications on or off

Press the indicators next to the required apps to turn the function on or off.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Notifications"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Notifications.

2 Turn notifications on or off

Press App notifications.

Press the drop down list.

Press the required setting.

Press the indicators next to the required apps to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection