OPPO Reno12 Pro 5G

OPPO Reno12 Pro 5G

Android 14

I can't make voice calls on my OPPO Reno12 Pro 5G Android 14

Cause 5 of 15: Your own caller identification is turned off in your price plan

If your own caller identification is turned off in your price plan and you're trying to make a call with caller identification turned on, your call won't go through.

Solution: Turn off your own caller identification.

Step 1 of 10

Find "Caller ID"

Press the call icon.

Step 2 of 10

Find "Caller ID"

Press the menu icon.

Step 3 of 10

Find "Caller ID"

Press Settings.

Step 4 of 10

Find "Caller ID"

Press Calling accounts.

Step 5 of 10

Find "Caller ID"

Press Operator-related settings.

Step 6 of 10

Find "Caller ID"

Press Additional settings.

Step 7 of 10

Find "Caller ID"

Press Caller ID.

Step 8 of 10

Turn your own caller identification on or off

Press Show number to turn on caller identification.

Step 9 of 10

Turn your own caller identification on or off

Press Hide number to turn off caller identification.

Step 10 of 10

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Caller ID"

Press the call icon.

Press the menu icon.

Press Settings.

Press Calling accounts.

Press Operator-related settings.

Press Additional settings.

Press Caller ID.

2 Turn your own caller identification on or off

Press Show number to turn on caller identification.

Press Hide number to turn off caller identification.

3 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection