OPPO Find X5 Lite

OPPO Find X5 Lite

Android 11.0

I can't make voice calls on my OPPO Find X5 Lite Android 11.0

Cause 5 of 15: Your own caller identification is turned off in your price plan

If your own caller identification is turned off in your price plan and you're trying to make a call with caller identification turned on, your call won't go through.

Solution: Turn off your own caller identification.

Step 1 of 11

Find "My number"

Press the phone icon.

Step 2 of 11

Find "My number"

Press the menu icon.

Step 3 of 11

Find "My number"

Press Settings.

Step 4 of 11

Find "My number"

Press Calling accounts.

Step 5 of 11

Find "My number"

Press Advanced settings.

Step 6 of 11

Find "My number"

Press Additional settings.

Step 7 of 11

Find "My number"

Press the required SIM.

Step 8 of 11

Find "My number"

Press My number.

Step 9 of 11

Turn your own caller identification on or off

Press Show number to turn on caller identification.

Step 10 of 11

Turn your own caller identification on or off

Press Hide number to turn off caller identification.

Step 11 of 11

Return to the home screen

Press the Home key to return to the home screen.

1 Find "My number"

Press the phone icon.

Press the menu icon.

Press Settings.

Press Calling accounts.

Press Advanced settings.

Press Additional settings.

Press the required SIM.

Press My number.

2 Turn your own caller identification on or off

Press Show number to turn on caller identification.

Press Hide number to turn off caller identification.

3 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection