OPPO A57s

OPPO A57s

Android 12.0

I can't use the internet connection on my OPPO A57s Android 12.0

Cause 3 of 4: Data roaming is turned off

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 7

Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 7

Find "Mobile network"

Press the settings icon.

Step 3 of 7

Find "Mobile network"

Press Mobile network.

Step 4 of 7

Turn data roaming on or off

Press the required SIM.

Step 5 of 7

Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

Step 6 of 7

Turn data roaming on or off

If you turn on the function, press Turn On.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Mobile network.

2 Turn data roaming on or off

Press the required SIM.
Press the indicator next to "Data roaming" to turn the function on or off.
If you turn on the function, press Turn On.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.