OPPO A5 Pro 5G

OPPO A5 Pro 5G

Android 15

I can't make voice calls on my OPPO A5 Pro 5G Android 15

Cause 5 of 15: Your own caller identification is turned off in your price plan

If your own caller identification is turned off in your price plan and you're trying to make a call with caller identification turned on, your call won't go through.

Solution: Turn off your own caller identification.

Step 1 of 9

Find "My number"

Press the call icon.

Step 2 of 9

Find "My number"

Press the menu icon.

Step 3 of 9

Find "My number"

Press Settings.

Step 4 of 9

Find "My number"

Press Calling accounts.

Step 5 of 9

Find "My number"

Press Operator-related settings.

Step 6 of 9

Find "My number"

Press My number.

Step 7 of 9

Turn your own caller identification on or off

Press Show number to turn on caller identification.

Step 8 of 9

Turn your own caller identification on or off

Press Hide number to turn off caller identification.

Step 9 of 9

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "My number"

Press the call icon.

Press the menu icon.

Press Settings.

Press Calling accounts.

Press Operator-related settings.

Press My number.

2 Turn your own caller identification on or off

Press Show number to turn on caller identification.

Press Hide number to turn off caller identification.

3 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection