Huawei Y5 III

Huawei Y5 III

Android 6.0

I can't send and receive text messages on my Huawei Y5 III Android 6.0

Cause 1 of 3: The message centre number is incorrect

The message centre ensures that your SMS is sent to the recipient. Consequently, the correct message centre number needs to be saved in the phone.

Solution: Enter the message centre number.

Step 1 of 8

Find "SMS centre no."

Press the message icon.

Step 2 of 8

Find "SMS centre no."

Press Menu.

Step 3 of 8

Find "SMS centre no."

Press Settings.

Step 4 of 8

Find "SMS centre no."

Press Advanced.

Step 5 of 8

Find "SMS centre no."

Press SMS centre no..

Step 6 of 8

Set the message centre number

Press the text input field.

+6421600600

+6421600600

+6421600600

Step 7 of 8

Set the message centre number

Key in +6421600600 and press the confirm icon.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "SMS centre no."

Press the message icon.

Press Menu.

Press Settings.

Press Advanced.

Press SMS centre no..

2 Set the message centre number

Press the text input field.

Key in +6421600600 and press the confirm icon.

+6421600600

3 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection