Huawei nova 5T

Huawei nova 5T

Android 10.0

My Huawei nova 5T Android 10.0 uses a large amount of mobile data

Cause 1 of 4: Mobile data usage for applications is turned on

If mobile data usage for applications is turned on, the applications will use mobile data when your phone is not connected to a Wi-Fi network.

Solution: Turn off mobile data usage for applications.

Step 1 of 9

Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 2 of 9

Turn mobile data on or off

Press Mobile data to turn the function on or off.

Step 3 of 9

Turn use of mobile data for applications on or off

Press the settings icon.

Step 4 of 9

Turn use of mobile data for applications on or off

Press Mobile network.

Step 5 of 9

Turn use of mobile data for applications on or off

Press Data usage.

Step 6 of 9

Turn use of mobile data for applications on or off

Press the required SIM.

Step 7 of 9

Turn use of mobile data for applications on or off

Press Network access.

Step 8 of 9

Turn use of mobile data for applications on or off

Press the field next to the application name in the "Mobile data" column to turn the function on or off.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Press Mobile data to turn the function on or off.

2 Turn use of mobile data for applications on or off

Press the settings icon.

Press Mobile network.

Press Data usage.

Press the required SIM.

Press Network access.

Press the field next to the application name in the "Mobile data" column to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection