Apple Watch Ultra

watchOS 11

I can't use mobile data on my Apple Watch Ultra watchOS 11

Cause 1 of 5: Your Apple Watch isn't correctly set up for mobile data.

Several functions on your Apple Watch use mobile data, e.g. when making or receiving calls, sending email messages and listening to the radio.

Step 1 of 4

Find "Mobile Service"

On your phone: Press Watch.

Step 2 of 4

Find "Mobile Service"

On your phone: Press My Watch.

Step 3 of 4

Find "Mobile Service"

On your phone: Press Mobile Service.

Step 4 of 4

Set up mobile data

On your phone: Press Set Up Mobile Service and follow the instructions on the screen to set up mobile data.

On your phone: Press Watch.

On your phone: Press My Watch.

On your phone: Press Mobile Service.

On your phone: Press Set Up Mobile Service and follow the instructions on the screen to set up mobile data.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection