Apple Watch Series 9

Apple Watch Series 9

watchOS 11

I can't charge my Apple Watch Series 9 watchOS 11

Cause 4 of 6: There's a problem with the charger

If dirt has accumulated on the back of your Apple Watch or on the magnetic charger, or if the charging cable is not fully pressed into the USB adapter, it may prevent the battery from charging.

Solution: Make sure there's no dirt or dust on the back of your Apple Watch or on the magnetic charger. Then check that the charging cable is fully pressed into the power adapter and that the the wall socket is turned on. If this doesn't help, try connecting the charging cable to another power adapter and another wall socket.

Apple Watch Series 9

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.