Apple Watch Series 9

Apple Watch Series 9

watchOS 11

I can't make voice calls on my Apple Watch Series 9 watchOS 11

Cause 5 of 6: Your Apple Watch isn't correctly paired with your phone

If your Apple Watch isn't correctly paired with your phone, you may have problems receiving calls on your Apple Watch.

Solution: Unpair your Apple Watch and your phone and then go through the activation of your Apple Watch again.

Step 1 of 6

Find "Unpair Apple Watch"

On your phone: Press Watch.

Step 2 of 6

Find "Unpair Apple Watch"

On your phone: Press My Watch.

Step 3 of 6

Find "Unpair Apple Watch"

On your phone: Press All Watches.

Step 4 of 6

Find "Unpair Apple Watch"

On your phone: Press the information icon next to the name of your Apple Watch.

Step 5 of 6

Find "Unpair Apple Watch"

On your phone: Press Unpair Apple Watch.

Step 6 of 6

Unpair your Apple Watch from your phone

On your phone: Press Unpair Apple Watch and follow the instructions on the screen to unpair your Apple Watch and your phone. When prompted, key in the password for your Apple ID.

1 Find "Unpair Apple Watch"

On your phone: Press Watch.
On your phone: Press My Watch.
On your phone: Press All Watches.
On your phone: Press the information icon next to the name of your Apple Watch.
On your phone: Press Unpair Apple Watch.

2 Unpair your Apple Watch from your phone

On your phone: Press Unpair Apple Watch and follow the instructions on the screen to unpair your Apple Watch and your phone. When prompted, key in the password for your Apple ID.
If your Apple Watch needs to be set up with your phone again, choose to keep your mobile data settings when prompted.

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