Apple Watch Series 9

Apple Watch Series 9

watchOS 11

I can't update the software on my Apple Watch Series 9 watchOS 11

Cause 5 of 5: The software isn't updated correctly

To update the software on your Apple Watch, it needs to be done correctly.

Solution: See how to update the software on your Apple Watch.

Step 1 of 4

Update Apple Watch software

On your phone: Press Watch.

Step 2 of 4

Update Apple Watch software

On your phone: Press My Watch.

Step 3 of 4

Update Apple Watch software

On your phone: Press General.

Step 4 of 4

Update Apple Watch software

On your phone: Press Software Update. If a new software version is available, it's displayed. Follow the instructions on the screen to update the Apple Watch software.

1 Update Apple Watch software

On your phone: Press Watch.
On your phone: Press My Watch.
On your phone: Press General.
On your phone: Press Software Update. If a new software version is available, it's displayed. Follow the instructions on the screen to update the Apple Watch software.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.