Apple Watch Series 10

Apple Watch Series 10

watchOS 11

I can't play music on my Apple Watch Series 10 watchOS 11

Cause 4 of 5: The audio file is damaged

The audio file may be damaged which means that it can't be played. It may help to delete it and transfer it to your phone again.

Solution: Delete the damaged audio files and transfer the files from your phone to your Apple Watch again.

Apple Watch Series 10

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.