Apple Watch Series 10

Apple Watch Series 10

watchOS 11

I can't play music on my Apple Watch Series 10 watchOS 11

Cause 2 of 5: The headset isn't working

If you can't hear music on your Apple Watch, it may be due to a faulty headset or that the headset hasn't been connected correctly.

Solution: Check that the headset is correctly connected to your Apple Watch or try again with another headset.

Step 1 of 5

Find "Bluetooth"

Press the Digital Crown.

Step 2 of 5

Find "Bluetooth"

Press the settings icon.

Step 3 of 5

Find "Bluetooth"

Press Bluetooth.

Step 4 of 5

Pair Bluetooth device with your Apple Watch

Press the required Bluetooth device.

Step 5 of 5

Return to the home screen

Press the Digital Crown several times to return to standby mode.

1 Find "Bluetooth"

Press the Digital Crown.

Press the settings icon.

Press Bluetooth.

2 Pair Bluetooth device with your Apple Watch

Press the required Bluetooth device.

The other Bluetooth device needs to be turned on and be ready to connect via Bluetooth.

3 Return to the home screen

Press the Digital Crown several times to return to standby mode.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection