Apple iPhone 8 Plus

iOS 16.0

I can't turn on my Apple iPhone 8 Plus iOS 16.0

Cause 2 of 3: Your phone doesn't turn on correctly

To be able to turn on your phone, it needs to be done correctly.

Solution: See how to turn on your phone.

Step 1 of 6

Turn on your phone

Press and hold On/Off until your phone is turned on.

Step 2 of 6

Turn on your phone

Press the Home key.

Step 3 of 6

Enter your PIN

Press SIM Card.

Step 4 of 6

Enter your PIN

If your SIM is locked, key in your PIN and press OK.

Step 5 of 6

Turn off your phone

Press and hold On/Off until the power off icon is displayed.

Step 6 of 6

Turn off your phone

Press and drag the power off icon right.

1 Turn on your phone

Press and hold On/Off until your phone is turned on.

Press the Home key.

2 Enter your PIN

Press SIM Card.

If your SIM is locked, key in your PIN and press OK.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from One NZ.

3 Turn off your phone

Press and hold On/Off until the power off icon is displayed.

Press and drag the power off icon right.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›