Apple iPhone 13

Apple iPhone 13

iOS 17

I can't start my Apple iPhone 13 iOS 17

Cause 7 of 7: Your phone is locked to Vodafone

If your phone is locked to Vodafone and you try to use a SIM from another operator, the screen will tell that your SIM is invalid.

Solution: To use a SIM from another operator, contact customer services to have your phone unlocked.

Apple iPhone 13

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.