Apple iPad Pro 12.9
Help and Support for

Apple iPad Pro 12.9

iOS 11.0

Choose a help topic

My Apple iPad Pro 12.9 iOS 11.0 uses a large amount of mobile data

Cause 1 of 6: Mobile data usage for applications is turned on

If mobile data usage for applications is turned on, the applications will use mobile data when your tablet is not connected to a Wi-Fi network.

Solution: Turn off mobile data usage for applications.

Did this solve the problem?



Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up
WEB main_icn_Menu main_icn_Close

Message us

Scan the QR code with your mobile
X