Apple iPad Pro 12.9 (2021)

iPadOS 17

My Apple iPad Pro 12.9 (2021) iPadOS 17 uses a large amount of mobile data

Cause 3 of 6: Wi-Fi Assist is turned on

If Wi-Fi Assist is turned on, your tablet will use mobile data when the connection to the Wi-Fi network is poor.

Step 1 of 4

Find "Mobile Data"

Press Settings.

Step 2 of 4

Find "Mobile Data"

Press Mobile Data.

Step 3 of 4

Turn automatic use of mobile data on or off

Press the indicator next to "Wi-Fi Assist" to turn the function on or off.

Step 4 of 4

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Press Settings.

Press Mobile Data.

Press the indicator next to "Wi-Fi Assist" to turn the function on or off.

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Customer Impacting Events

Mobile ›

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Landline & Broadband ›

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