Apple iPad Air 13 (2024)

Apple iPad Air 13 (2024)

iPadOS 18

I can't use my Apple iPad Air 13 (2024) iPadOS 18 as a personal hotspot

Cause 1 of 2: Personal hotspot isn't used correctly

To use your tablet as a personal hotspot, you need to turn on the function and establish a connection from the other device to your tablet's hotspot.

Solution: See how to use your tablet as a personal hotspot.

Step 1 of 9

Find "Personal Hotspot"

Press Settings.

Step 2 of 9

Find "Personal Hotspot"

Press Personal Hotspot.

Step 3 of 9

Key in the password for personal hotspot

Press Wi-Fi Password and key in the required password.

Step 4 of 9

Key in the password for personal hotspot

Press Done.

Step 5 of 9

Turn on personal hotspot

Press the indicator next to "Allow Others to Join" to turn on the function.

Step 6 of 9

Turn on personal hotspot

If Wi-Fi is turned off, press Turn on Wi-Fi and Bluetooth.

Step 7 of 9

Turn on personal hotspot

If Wi-Fi is turned on, press Wi-Fi and USB Only.

Step 8 of 9

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Apple iPad Air 13 (2024)
Step 9 of 9

Establish connection to personal hotspot from another device

Turn on Wi-Fi on the other device.
Find the list of available Wi-Fi networks and select the personal hotspot you've just set up.
Key in the password for the personal hotspot and establish the connection.
When the connection is established, you can access the internet from the other device.

1 Find "Personal Hotspot"

Press Settings.
Press Personal Hotspot.

2 Key in the password for personal hotspot

Press Wi-Fi Password and key in the required password.
Press Done.
The password prevents others from accessing your personal hotspot without your approval.

3 Turn on personal hotspot

Press the indicator next to "Allow Others to Join" to turn on the function.
If Wi-Fi is turned off, press Turn on Wi-Fi and Bluetooth.
If Wi-Fi is turned on, press Wi-Fi and USB Only.

4 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

5 Establish connection to personal hotspot from another device

Turn on Wi-Fi on the other device.
Find the list of available Wi-Fi networks and select the personal hotspot you've just set up.
Key in the password for the personal hotspot and establish the connection.
When the connection is established, you can access the internet from the other device.
Apple iPad Air 13 (2024)

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.