Apple iPad (10th Generation)

Apple iPad (10th Generation)

iPadOS 17

I can't use Wi-Fi on my Apple iPad (10th Generation) iPadOS 17

Cause 3 of 4: The selected Wi-Fi network rejects the connection

If the Wi-Fi network rejects the connection, it may be due to a Wi-Fi network error or that you don't have the correct connection credentials.

Solution: Contact the administrator of the Wi-Fi network to obtain the correct connection settings.

Apple iPad (10th Generation)

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.