Apple iPad (10th Generation)

Apple iPad (10th Generation)

iPadOS 17

I can't use Wi-Fi on my Apple iPad (10th Generation) iPadOS 17

Cause 4 of 4: Your tablet is connected to a Wi-Fi network, but you're not logged on

Some Wi-Fi networks require you to log on via a web page.

Solution: Open the internet browser on your tablet and try to load a web page. The internet browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the screen to log on to the Wi-Fi network.

Apple iPad (10th Generation)

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.