Apple iPad 10.2 (7th gen.)

iPadOS 13.1

My Apple iPad 10.2 (7th gen.) iPadOS 13.1 uses a large amount of mobile data

Cause 3 of 6: Wi-Fi Assist is turned on

If Wi-Fi Assist is turned on, your tablet will use mobile data when the connection to the Wi-Fi network is poor.

Step 1 of 4

Find "Mobile Data"

Press Settings.

Step 2 of 4

Find "Mobile Data"

Press Mobile Data.

Step 3 of 4

Turn automatic use of mobile data on or off

Press the indicator next to "Wi-Fi Assist" to turn the function on or off.

Step 4 of 4

Return to the home screen

Press the Home key to return to the home screen.

Press Settings.

Press Mobile Data.

Press the indicator next to "Wi-Fi Assist" to turn the function on or off.

Press the Home key to return to the home screen.

Customer Impacting Events

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